One of the important components of trainings of the
Penitentiary and Probation Training Centre are psychological and social programs.
Main topics of psychological training programs are "Effective Communication and Conflict
Management" and " Development of Psychological Sustainability",
which in turn is of considerable importance for employees during the work.
Participants are introduced to issues such as types of
effective communication, its importance and methods of its management,
aggression and factors causing stress and its management techniques. The
trainees discuss the emergence of
conflicts and means and ways for their solving, as well as stress prevention
In line with theoretical part practical lessons are held for
participants. During playing imitated conflict situation they learn how to
solve conflicts and deal with emotional aggression.
Psychological profiles of trainees are developed during the